Frequently Asked Questions
Everything you need to know about your Rodarte experience.
When will my order ship?
Standard orders are processed within 2-4 business days. For pre-order items, please refer to the estimated shipping date listed on the product page.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain eveningwear and sale items may be marked as final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location.
How do I determine my size?
Each product page features a detailed size guide. Our collections typically follow US sizing. If you are between sizes, we recommend reaching out to our concierge for specific garment measurements.
Can I modify or cancel my order?
Once an order is placed, we have a very limited window to make changes. Please contact our customer care team immediately if you need to update your shipping address or cancel an item.
Are your garments authentic?
Every item purchased directly from our official website is guaranteed authentic and produced with the highest level of craftsmanship and quality control.